Privacy Policy

Your privacy is important to us. It is File Sphere Pro's policy to respect your privacy regarding any information we may collect from you through our app and website.

1. Your Files Are Yours

File Sphere Pro is a local-first application. It operates entirely on your computer. We do not, and will never, upload, scan, or store your file names, file contents, or file metadata on our servers. All analysis, organization, and indexing happens on your machine.

2. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. This includes:

  • License Information: When you activate your license, we store your name, email, and license tier to validate your purchase. This information is stored securely.
  • Contact Information: If you contact us via our support form, we collect your name and email address to reply to your inquiry.

3. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain our services (license validation).
  • Improve, personalize, and expand our services.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

We retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 6 November 2025.